ai-digest.dev
last updated 4 h ago
Open SourcearXiv cs.CL 16 d ago

Telenor Nordics Customer Service self-help corpus

A multilingual customer service self-help corpus has been released, consisting of 1,122 validated documents in Finnish, Danish, Norwegian, and Swedish, with a total of 274,599 words. This dataset addresses the scarcity of domain-specific resources for Nordic languages, particularly in customer service, and is designed to enhance retrieval-augmented generation, cross-lingual transfer learning, and agent-based service architectures. The corpus is publicly available, promoting reproducible research in Nordic NLP and information retrieval.

customer-serviceself-helpmultilingualrelevance 0.00 · engagement 0.00
Read at source ↗← all news
Telenor Nordics Customer Service self-help corpus — AI News Digest