Malaysia’s AI agent-powered messaging app Respond.io raises $62.5M, eyes acquisitions

Respond.io, a Malaysian startup, has raised $62.5 million to enhance its AI agent-powered messaging app, which is designed to manage large volumes of customer inquiries efficiently. The platform operates on a pay-per-conversation model rather than a per-seat pricing structure, allowing for scalable usage. This funding will support potential acquisitions and further development, making it a significant player in the AI-driven customer service sector.