MindTailor: Personalized Emotional Support via Post History-Grounded Case Formulation and Collaborative Refinement

MindTailor is a framework designed to provide personalized emotional support by utilizing a seeker's post history for case formulation and refining responses through collaborative critique among counselor agents. It introduces the ReddiSupp dataset, consisting of 798 Reddit posts and corresponding post histories, which facilitates the evaluation of this history-aware approach. The framework demonstrates superior performance in empathy, personalization, and understanding compared to baseline models, making it a significant advancement for practitioners aiming to enhance mental health support systems using LLMs.