How Podium is arming 10,000+ SMBs with AI agents

Podium has developed "Jerry," an AI agent powered by OpenAI's GPT-5, aimed at enhancing customer service for over 10,000 small to medium-sized businesses (SMBs). The implementation of this AI agent has reportedly resulted in a 300% growth in customer engagement metrics. This advancement highlights the potential of integrating large language models like GPT-5 into SMB operations to significantly improve service efficiency and customer interaction.